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Valerie: Van Customer Value to Business Value
Based on customer insights, develop successful new or improved products and services that add value for the customer and generate business success for the company.
Industry 4.0
Hoe moeten bedrijven zich aanpassen aan een veranderende context, voornamelijk in de productiesector?
Internal leverage for the creation of successful product-service systems
Translation of the available academic knowledge into a usable measuring instrument that helps companies list the internal levers they can use to make the transition to an integrated business logic. This business logic allows companies to successfully create product-service systems. This will enable product-oriented companies in Flanders to continue to distinguish themselves from cost-efficient foreign competitors.
ZoZo – Van zorg(zaam) onderzoek naar zorg(zaam) ontwerp
The department of architecture at the KU Leuven has lots of data as a result of over eight years or user research in the care sector. How can companies use that data for the development of new services, products, buildings, spaces… in the care sector?
I-Tex
How can B2B textile companies develop and sell specific products through e-commerce? I-Tex mainly focuses on B2B textile companies in Flanders with the ambition to transform their business model through e-commerce. The transformation goes from a model that sells products via intermediaries to a business model that sells products to the end customer not only via distributors, but also via e-commerce.
Lean Product Development
In this project we researched how the Lean improvement method and corresponding tools can be used to simplify and improve the development process, to make it more predictable, etc
OpenCareLab
What if taking care of family and friends gives you credits instead of just costing money? What if our doctor would call us because our smartphone has registered a potential health issue? What if new types of living, working and society lead to less care needs? What if new, non-medical care professions such as family health advisors make their entry in the market? What if anyone can offer and get care in a local care circle thanks to jointly created, tailormade care solutions?
The crossover project OpenCareLab looked thoroughly into the issue and came up with solutions for the future.
LINK
The Flemish Ministry of Education and Training, Professional Training service (DBO) and Flanders Inshape joined forces to transform the often temporary collaboration tracks between education and business into more stable partnerships. Partnerships with a sustainable character that strive to reach win-win situations. In Service Design sessions a systematic approach was developed, that can be implemented more consistently in the regional context. The Service Design approach contributes to companies better responding to educational programs that schools offer and schools gaining a better insight into what companies want to offer and can offer and how they deal with their services.