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A lot can be done online, but nothing beats real human contact.
Professors Peggy De Prins and Lou Van Beirendonck from Antwerp Management School emphasize that innovative HR policies can attract employees, especially when they can meaningfully contribute to the community. Alongside technological developments like AI, human contact remains crucial for collaboration and innovation. According to them, modern HR requires a balance of flexibility, inclusion, and clear team goals. In hybrid work cultures, where informal moments are rarer, in-person meetings and dialogue are increasingly important. Innovation in local governments demands a shift toward horizontal structures and constant adaptation, where employees feel valued and connected. They will share their insights at the upcoming P+O Congress.