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General Conditions

General Conditions

1. Validity of general conditions

1.1 The General Conditions given below are applicable to all quotations issued by Antwerp Management School and all contracts concluded by it which have as their subject the provision of training courses in the widest sense, except when any legal or statutory condition stipulates otherwise or when any deviation herefrom is expressly stated in writing in any individual contract.

1.2 By the sole fact of registering for a training course organised by Antwerp Management School, the client is regarded as having taken cognisance of these General Conditions and also to have accepted them, except when the parties expressly deviate from this in writing.

1.3 The text of these General Conditions is available on the Antwerp Management School website at www.antwerpmanagementschool.be and will be sent to every interested party on request.

1.4 These General Conditions take absolute precedence over the client’s general or special conditions of quotation or contract, even if the latter stipulate the opposite.

2.Terms of payment

2.1 Accounts and invoices issued by Antwerp Management School are payable at the address of its administrative headquarters, thirty days after the date of the account or invoice, except when different terms of payment are stated on the account or on the invoice. Payment must be effected by direct payment or bank transfer of the amount due into the Antwerp Management School account number which is given on the account or invoice.

2.2.1. For part-time executive master programs (60 study points spread out over 2 academic years), the following payment rule applies:

  • an advance payment of 60% at the time of registering for the program;
  • the balance of 40% during the month of April following the start of the program.

For the payment of each of these installments a separate account or invoice will be sent out by Antwerp Management School on each occasion. When a participant cancels after one academic year, the full amount of both invoices will still be due to Antwerp Management School.

2.2.2. For the part-time executive MBA program (60 study points spread out over 2 academic years), the following payment rule applies:

  • an advance payment of 50% at the time of registering for the program;
  • the balance of 50% during the month of April following the start of the program. For the payment of each of these installments a separate account or invoice will be sent out by Antwerp Management School on each occasion. When a participant cancels after one academic year, the full amount of both invoices will still be due to Antwerp Management School.

    2.2.3 For full-time master’s programs of one academic year a deposit has to be paid within 15 days after acceptance for the program and the balance before the start of the program. The deposit is non-refundable except in cases of force majeure.

    2.2.4 For Open Executive Program's an account or invoice is send and payment is due in line with the payment conditions mentioned therein, which are program specific.

    2.3 In the event of non-payment of the amount due on the due date, the client shall automatically and without notice of default owe interest of 12% per year on that amount from that due date, increased by a fixed compensation of 15% on that amount, with a minimum of 50 euros. For private clients, these general terms and conditions are subordinate to the Act of 23 May 2023 containing the insertion of Book XIX “Consumer Debts” into the Code of Economic Law, insofar as this legislation provides for a more favourable arrangement for the private client. The amount of any compensation due by private clients will not exceed a) €20 if the balance due is less than or equal to €150, or b) €30 plus 10% of the amount due on the tranche between €150.01 and €500 if the balance due is between €150.01 and €500, and c) €65 plus 5% of the amount due on the tranche above €500 with a maximum of €2,000 if the balance due is more than €500. Interest due for late payments will not exceed the reference interest rate referred to in the ‘Act of 2 August 2002 (on combating late payment in commercial transactions)’, plus 8 percentage points, for private clients. These terms and conditions only apply to the extent that the outstanding claim is not paid within 14 days following a notice of default.

    2.4 The non-payment of any invoice or account on the due date has the result of making all invoices and accounts still outstanding immediately payable by the client, even those not due, without taking into account the previously permitted conditions of payment.

    2.5 The payment without any reservation of a part of the invoiced amount applies as acceptance of that invoice.

    2.6 Partial payments are accepted by Antwerp Management School subject to all reservations and without prejudice. They are first allocated to any legal costs incurred, then to the interest due, followed by the flat-rate compensation and finally to the principal. Antwerp Management School reserves the right to cancel any services not yet provided or to suspend the performance thereof on condition that it informs the client of this beforehand in writing.

    2.7 The prices charged by Antwerp Management School are published exclusive VAT. Antwerp Management School has the obligation to charge VAT for in-company training and contract research services. As of September 1, 2008, VAT is also due for open enrolment programs; only master after master programs will remain exempt.

    2.8.1. In the event of a new registration because of failure to complete in time a part of the program as described above (in art. 2.2.1, 2.2.2 and/or 2.2.3), an additional registration fee will be due by the student. This additional fee/amount is calculated as follows:

    Regular registration fee for the current academic year * Missing ECTS
    60 ECTS

    The amount due calculated according to the above formula will however be adjusted to bring it in line with the applicable registration fee for the relevant module(s) (for the new academic year), if latter would be lower.

    2.8.2. These financial conditions do not apply in case of:

    a) extension/re-sit for medical reasons, insofar as this can be substantiated by a medical report stating that the student cannot/could not complete the program within the period provided for.

    b) if a different, more flexible and longer-term trajectory was agreed upon with the program management prior to the start of the training.

    2.8.3. A resit, in particular a re-enrolment after not completing a training within the expected time period, is not a right. If a participant fails to complete his/her training within the expected time period of the training, he/she can be re-enrolled once on the basis of a motivated request and after approval by the examination committee. (cf. Examination regulations).

    3. Antwerp Management School’s deontology

    3.1 Antwerp Management School, its members of personnel and its independent collaborators undertake not to make public nor to make use of any information with regard to the client, of which they might obtain knowledge in the exercise of their assignment, without the express consent of the client.

    3.2 Antwerp Management School, its members of personnel and its independent collaborators are bound to a duty of discretion in respect of the hierarchical guidance of the client and in respect of anyone with regard to the persons who have taken part in the training activities and with regard to anything which was revealed during the training activities. For more information on how we handle personal data, please refer to our privacy statement via https://www.antwerpmanagementschool.be/nl/privacy.

    4. Cancellation of registration

    Cancellation of a registration can only be done by regular or registered letter or by electronic mail (e-mail message).

    For all programs and courses, except for i) the full-time master programs for recent graduates, and ii) Open Executives Programs:

    4.1.1 In the event of cancellation more than 90 days before the (start) date of a program, no compensation is due.

    4.1.2 In the event of cancellation of the registration up to 30 days before the start of the program, a compensation of 20% of the registration fee (tuition fee) is due.

    4.1.3 In the event of cancellation of the registration up to 15 days before the start of the program, a compensation of 40% of the registration fee (tuition fee) is due;

    4.1.4 In the event of cancellation less than 15 days before the start of the program, the full registration fee (tuition fee) is due;

    4.1.5 Up to 7 working days before the start of the program, an alternative participant can be proposed by the participant who wishes to cancel his registration. If this candidate meets the applicable conditions and the application is accepted by the program director, the registration can be converted, provided that an invoice for administrative costs of 150 euros, excl. VAT, is paid.

    For all full-time master's programs for recent graduates:

    4.2.1 In case of cancellation before the start of the program, the registration fee (tuition fee) will be refunded, minus the deposit (3000 euros) and an administrative fee of 150 euros.

    4.2.2 In case of cancellation before the end of the second program month (before 31 October), 50% of the total registration fee (tuition fee) will be refunded, minus the deposit (3000 euros) and an administrative fee of 150 euros.

    4.2.3 In case of cancellation after the end of the second program month (after 31 October), no refund is possible.

    4.2.4 Registered students can request a postponement of registration.

    The request must be submitted in writing before the start of the program (i.e. before the general start day of the program). Send an e-mail to admissions@ams.ac.be to request a deferment. If your request for deferment is approved, previously paid deposits and/or registration fees will be transferred to the new academic year for which you are registering. If the registration fee (tuition fee) for the new academic year is higher, the student must pay the difference.

    For all Open Executives Programs:

    Due to the specific/short-term nature of the Open Executive Programs, the following specific cancellation conditions apply.

    4.3.1 In the event of cancellation more than 60 days before the (start) date of a program, no compensation is due.

    4.3.2 In the event of cancellation of registration up to 30 days before the start of the program, a compensation of 20% of the participation fee is due. The compensation entitles you to a credit that must be used within one year.

    4.3.3 In the event of cancellation of registration up to 15 days before the start of the program, a compensation of 40% of the participation fee is due. The compensation entitles you to a credit that must be used within one year.

    4.3.4 In case of cancellation less than 15 days before the start of the training, the full participation fee is due. The compensation does not entitle you to a credit, unless AMS deviates from this due to specific circumstances.

    4.3.5 Up to 1 month before the start of the program, an alternative participant can be proposed by the participant who wishes to cancel his registration. If this candidate meets the applicable conditions and the application is accepted by the program director, the registration can be converted, provided that an invoice for administrative costs of 150 euros, excl. VAT, is paid.

    5. Cancellation, postponement or changing of a training course

    5.1 Antwerp Management School reserves the right to cancel any training course, move it to another date, change the content, the terms and conditions or the location of it if, despite all its efforts, the circumstances (e.g. too few registrations, illness or accident of lecturers, etc.) compel it to do so.

    5.2 On cancelling a training course Antwerp Management School shall refund to the client the full amount of the fee paid. In the event of postponement of the date of a training course for more than three months, the client also has the right to request a refund of the full amount of the registration fee paid.

    5.3 In the event of postponing the date of a training course by a maximum of three months or in the event of changing the content, the terms and conditions or the location of a training course, the client can only opt for cancellation against payment of 10% of the registration, with a minimum of 65 Euros, as compensation for administrative expenses.

    6. Applicable law and disputes

    6.1 Belgian Law is applicable to the legal relationship between Antwerp Management School and its clients.

    6.2 All disputes relating to the realization, interpretation, performance, non-performance and termination of Antwerp Management School’s contracts with its clients, fall under the jurisdiction of the courts of the judicial district of Antwerp.

    7. AMS alumni discount terms and conditions

    If you completed an Executive PhD, a master’s program or master classes (open executive program) organized by Antwerp Management School or UAMS, or IPO (as AMS was previously called), you are an alumnus of Antwerp Management School.

    AMS alumni can benefit from a 10% discount on the registration fee (tuition fee) of an Antwerp Management School program of their choice, with a cap of 2500 EUR (for programs where VAT is applicable, this amount excludes VAT) for the following programs of Antwerp Management School:

      • Executive PhD
      • Master's programs
      • Master classes (open executive programs) offered by Antwerp Management School. (A different rule applies to modular registrations cf. infra).
    • The discount is personal
    • The discount cannot be used in conjunction with other vouchers/benefits and cannot be exchanged for cash in part or in full.
    • The discount cannot be transferred to anybody else. Being an AMS alumnus does not mean that a colleague, partner, or friend has any right to this discount.
    • Discounts do not apply on modular tracks. Should you take multiple modules that end up being the equivalent of a full course, you will receive a discount on the last module.
    • There is not limit on the number of times you can use the alumni discount. We encourage lifelong learning and you are always welcome back.

    8. Other provisions

    8.1. The provisions included in these general terms and conditions constitute the total of all obligations mutually entered into by the parties.

    8.2. The parties agree that if a clause of these general terms and conditions becomes null and void or without object, it is deemed not to have been written and that it does not entail the nullity of the other provisions. If necessary, AMS will replace the null and void clause with another clause that corresponds to the original intention of the parties and the spirit of the agreement.

    8.3. The titles of the clauses of the general terms and conditions only have an ordering function and in the event of a contradiction between the titles and the content, the content prevails.